Return and Refund Policy

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Return and Refund Policy

Accepted Situations for Returns Sfor will accept returns exclusively in the following cases:

  • Manufacturing defects.
  • Products received that do not match the order (wrong model, size, or quantity).
  • Products damaged during transit.
  • Proven billing errors.

Conditions for Returns Items must be in their original packaging, unused, and must include all original labels/batch identification. Requests must be made within the timeframe established by the platform of purchase (Amazon, Target, Home Depot, etc.) or within 7 days of receipt for direct store purchases.

Items Not Eligible for Return

  • Used or installed products.
  • Products damaged by improper handling, storage, or incorrect application.
  • Promotional items, clearance "as-is" stock, or discontinued items.
  • Private label/custom-branded products.

Refund Process Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to the original method of payment.

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