Privacy Policy
Last Updated: March 2026
At Sforplast Indústria e Comércio Ltda (Sfor), we prioritize the privacy and security of our customers, partners, and visitors. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you interact with our website, international online stores (Amazon, Walmart, Home Depot, etc.), and physical operations.
1. Data We Collect
We only collect data that is strictly necessary to provide our services and improve your experience. This includes:
- Identification Data: Name, Tax ID (CPF/CNH/SSN), and signature.
- Contact Information: Email address, phone number, and physical shipping address.
- Professional Data: Company name, job title, and business segment (for B2B partners).
- Technical Data: IP address, browser type, and navigation behavior via cookies to optimize our global e-commerce platforms.
2. How We Use Your Information
Your data is processed for specific and legitimate purposes:
- Order Fulfillment: To process transactions, manage logistics from our warehouses (including Doral, FL), and deliver products.
- Customer Support: To provide technical assistance and respond to inquiries through our official channels.
- Legal Compliance: To comply with tax regulations, export laws, and international trade requirements.
- Marketing & Improvements: To send updates about our fastening solutions and to improve our product portfolio based on market demand.
3. Data Sharing
Sfor does not sell your personal data. We only share information with third parties when necessary for business operations:
- Logistics Partners: Shipping companies and freight forwarders to ensure international delivery.
- Financial Institutions: Secure payment gateways for processing transactions in USD or other currencies.
- Regulatory Authorities: When required by law or to protect our legal rights.
4. International Data Transfers
As a global company with operations in Brazil and the United States, your data may be transferred between these regions. We ensure that all international transfers comply with applicable data protection laws, maintaining the same level of security regardless of location.
5. Your Rights
Regardless of where you are located, Sfor guarantees the following rights:
- Access and Correction: You may request a copy of the data we hold and ask for corrections of inaccurate information.
- Deletion: You may request the deletion of your data, provided it is no longer required for legal or contractual obligations.
- Anonymization: You may request that your data be rendered anonymous or blocked if processed in non-compliance with the law.
6. Data Security
We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Our systems are regularly updated to meet international cybersecurity standards.
7. Contact Our Data Protection Officer (DPO)
If you have any questions about this policy or how your data is handled, please contact our Data Protection Officer:
- Email: privacidade@sfor.com.br
- Attn: Data Privacy Department
8. Changes to This Policy
Sfor reserves the right to update this Privacy Policy at any time to reflect changes in our business practices or legal requirements. We encourage you to review this page periodically.
Sforplast Indústria e Comércio Ltda Building a safer and more efficient future, with respect for your privacy.
